Voice-over IP (VoIP)

  • IMG_6512VoIP Services

    Your business depends on seamless communication, regardless of whether your offices are spread across a few states or across the globe. Digital voice technology, or Voice Over IP (VOIP), delivers increased flexibility and cost savings to organizations. It’s also a unifying communications medium that fuels collaboration and efficiency in ways never before possible.

    Let GrahamGolden Technologies help you truly take advantage of these capabilities with careful planning and expert installation of a reliable VOIP system that integrates with your existing network carries unique considerations.

    With years of experience, GGT provides a range of VoIP services including on-premise, hosted, and remote office solutions. Each of these provides significant advantages in terms of flexibility, scalability, and reduced costs when compared with traditional analog systems.

    Hosted Solutions – These generally have a lower cost of entry and faster deployment. Handsets may be rented or purchased reducing initial cost; however, the seat cost will generally exceed the total cost of ownership of an on-premise solution. The burden of configuration and management is handled by the service provider. Drawbacks include fewer features, limited product choices, and less control over quality of service.

    On-premise Solutions – These offer the best long-term value, but have a higher initial cost. Equipment is usually purchased giving you a broader range of product choices. Owning your equipment also gives you greater control over the configuration of dialing plans, voicemail, ring tones, and handset behavior. On-premise systems take longer to set up and place the responsibility for ongoing configuration on the customer.

    Remote Office Solutions – On-premise solutions are often complemented by remote office functionality. With advances in Internet connection speeds and reliability, remote offices (or home offices) can have the same VoIP functionality that their main location has, including direct extension dialing and conferencing abilities. With software based phones (softphones), your extension can travel anywhere your laptop can.

     

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